In line with the government’s ongoing digitalization initiative, the Ministry of Public Administration, Provincial Councils, and Local Government has launched a comprehensive program to transform all 341 local government institutions in Sri Lanka, including 29 Municipal Councils, 36 Urban Councils, and 276 Pradeshiya Sabhas, into entities capable of delivering services and processing payments through online platforms.
A discussion on the necessary measures to further accelerate this program, and to ensure that these services are delivered to the public in a more efficient, user-friendly, reliable, and cost-effective manner, was held yesterday (20) in Colombo at the office of the Deputy Minister of Provincial Councils and Local Government, located in Union Place. The meeting was jointly chaired by the Deputy Minister of Provincial Councils and Local Government, Ruwan Senarath, and the Deputy Minister of Digital Economy, Engineer Eranga Weeraratne.
This initiative aims to enable the public to access all services and make payments without physically visiting local government offices. These include tax payments, service appointments, water bill payments, obtaining licenses and certificates, streetlight maintenance and management, parking payments, and lodging complaints. In addition, the digitalization program is expected to reduce inefficiencies and corruption within local government institutions while improving overall operational efficiency.
By minimizing the use of cash and promoting digital transactions, the data generated through these systems will allow better monitoring of economic activity. This, in turn, will support more informed national planning and decision-making.
Previously, there was no unified system covering all local government institutions, resulting in individual institutions developing separate technological solutions. However, this new program is being implemented solely using government expertise and resources, without engaging external non-governmental parties. As a result, all local government institutions will be integrated into a centralized and unified system, with these digital services provided at no cost to them.
With the support of the Ministry of Digital Economy, the program is expected to be launched in the near future. Furthermore, a series of promotional initiatives, offering incentives and benefits will be introduced to encourage greater participation from both local government institutions and the public.
The discussion was attended by the Secretary to the Ministry of Public Administration, Provincial Councils and Local Government, S. Aloka Bandara, the Secretary to the Ministry of Digital Economy, Waruna Sri Dhanapala, along with officials from both ministries as well as from GovTech and LankaPay.





